Privacy policy Mind4Energy

Mind4Energy only processes the data that is necessary for our services (and / or the improvement of our services) and carefully handles that information. The collected data will not be transferred to third parties for commercial purposes.

This privacy policy applies to the use of the website and the services provided by Mind4Energy. These conditions apply as from 12/04/2018, and with the publication of every new version the validity of all previous versions expires. This Privacy Policy describes what information is collected, where this information is used and with whom and under what conditions this information may be shared with third parties. We also explain how your data is stored, protected against misuse and your rights with regard to the personal data you provide us.

Should you have any questions about our privacy policy, please contact us. You can find our contact details on the contact page on this website.

 Data processing

Below you will read how your data is processed, where it is saved, what security techniques are used and for whom the data may be insightful.

Webhosting

This website is hosted by SiteGround. SiteGround processes personal data on our behalf and does not use your data for its own purposes. However, this party can collect metadata about the use of the services. These are not personal data. SiteGround has taken appropriate technical and organizational measures to prevent loss and unauthorized use of your personal data. SiteGround is obliged to observe secrecy on the grounds of the agreement.

Purpose

General purpose

 Your data is only used for the purpose of our services. This means that the purpose of the processing is always directly related to your assignment. We do not use your data for (targeted) marketing. If you share information with us and we use this information to contact you at a later stage – other than at your request – you will be explicitly asked for this. Your information will not be shared with third parties, other than to comply with accounting and other administrative obligations. These third parties have all been kept confidential on the basis of the agreement between them and us or an oath or legal obligation.

Automatically collected data

Data that is automatically collected by our website is solely processed with the aim of further improving our services. This information (eg your IP address, web browser and operating system) is not personal data.

 Participation in tax and criminal investigation

In such cases, Mind4Energy can be held on the basis of a legal obligation to share your data in connection with government tax or criminal investigations. In such a case, we are forced to share your data, but we will oppose this within the possibilities that the law offers us.

Retention

Your data is retained for as long as you are our client. This means that your customer profile will be saved until you explicitly request to suspend making use of our services . Upon your explicit request, we will consider this as a request to be forgotten. Nonetheless, to comply with the applicable administrative obligations, invoices containing your (personal) data must be retained, for as long as the applicable term runs. However, employees no longer will have access to your client profile or documents that may have been produced in connection with your assignment.

Your rights

To comply with the applicable Belgian and European legislation, as a data subject, you have certain rights with regard to the personal data processed by or on behalf of us. Below you will find these rights explained as well as how you can invoke these rights.

In order to prevent abuse, copies of your data will only be sent to your known e-mailaddress. In the event that you wish to receive the data via another e-mailaddress or for example by post, you will be asked to identify yourself. We keep records of completed requests; in case of a request to be forgotten, we administer anonymous data. You will receive all copies of data in the machine-readable data format that we use within our systems.You have the right to file a complaint with the Dutch Data Protection Authority at any time if you suspect that we are using your personal data in the wrong way.

Insight

You have the right to look into the data that we process or have processed, that relates to your person or that can be traced back to you. You can submit a request to that effect to our privacy contact person. You will receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data with an overview of the processors who have this data, with the e-mail address known to us, stating the category under which we have stored this data.

Reviewing

You have the right to have the data that we process or have processed, that relates to your person or that can be traced back to this, reviewed. You can submit a request to that effect to our privacy contact person. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation that the details have been changed on the e-mail address known to us.

Restriction of processing

You have the right to limit the data that we process or have processed related to your person or that can be traced back to you. You can submit a request to that effect to our privacy contact person. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation to the e-mail address known to us that the data until you cancel the restriction will no longer be processed.

Transferability

You have the right to have the data that we process or have processed and that relates to your person or that can be traced back to you, performed by another party. You can submit a request to that effect to our privacy contact person. You will receive a response to your request within 30 days. If your request is granted, we will send you a copy of all information that we have processed or that has been processed by us, by other processors or third parties on the e-mail address known to us. In all likelihood, we will no longer be able to continue the service in such a case, because the secure linking of data files can then no longer be guaranteed.

Objection and other rights

In such cases you have the right to object to the processing of your personal data by or on behalf of Mind4Energy. If you object, we will immediately stop the data processing pending the settlement of your objection. If your objection is well-founded, we will provide you with the data and then permanently discontinue the processing.You also have the right not to be subjected to automated individual decision making or profiling. We do not process your data in such a way that this right applies. If you are of the opinion that this is the case, please contact our contact person for privacy matters.

Cookies Google Analytics

Through our website, cookies are placed from the American company Google as part of the “Analytics” service. We use this service to track and get reports on how visitors use the website. This processor may be obliged to provide access to these data on the basis of applicable laws and regulations. We have not allowed Google to use the obtained analytics information for other Google services.

Third party cookies

In the case that third-party software makes use of cookies, this is stated in this privacy statement.

Changes to the privacy policy

We reserve the right to change our privacy policy at any time. On this page you will always find the most recent version. If the new privacy policy affects the way in which we process already collected data relating to you, you will be notified by e-mail.